Patient Frequently Asked Questions
How Does Getting a Medical Marijuana Recommendation Work?
Obtaining a medical marijuana card with Leafy DOC is quick and simple! Follow the steps below:
- Select your state using the Find Your State page.
- Begin creating a patient profile and answer a short patient intake form
- Book your appointment with one of our licensed MMJ doctors either right away or at a later time/date that is more convenient for you.
- Once you meet with the doctor and get approved, you will be issued your MMJ recommendation within 24 hours.
- (Depending on your state) You will need to register with the state and they will send your MMJ ID card.
- For the most up-to-date information on your state requirements, be sure to check your state specific page.
What is a Medical Cannabis Recommendation?
A medical marijuana recommendation/certification is a document (like a prescription) that states that a patient has a medical condition in which the doctor recommends using medical cannabis to help treat their medial condition.
Do You Accept Insurance?
Unfortunately at this time, insurance does not cover cannabis consultation appointments.
How Can I Renew My Card?
Renewing your card is even easier and quicker than your initial appointment. If you got your card originally with Leafy DOC, you can log into the patient portal to book another consultation with a doctor (can be the same doctor or a different Leafy DOC doctor). They will do a quick re-evaluation check-in with you and get the renewal process started.
If you are new to Leafy DOC, but still need just a renewal. You can start by selecting your state and following the prompts to get complete the renewal process.
Depending on your state, renewals are required between 1 – 3 years. For more state specific information about renews, check out your state page for the most up to date information.
What is the Difference Between a Medical Marijuana Recommendation and a Medical Marijuana ID Card?
A doctor’s medical marijuana recommendation / medical marijuana certification is a document (think of a prescription) that allows patients to use marijuana legally.
A medical marijuana ID/card is an actual ID card or PDF with your photo on it that is needed to purchase cannabis if your state requires an ID card.
For the most up to date information on what your state requires, check out your state page.
Is Leafy DOC HIPAA Compliant?
Yes! We adhere to strict HIPAA security requirements. Your medical records will be maintained in our HIPAA compliant secure system. No one other than you and your doctor will have access to this information, your information is private and secure.
How Do I Pay for This Service?
At Leafy DOC, you can pay for appointments using any major credit or debit card. We also accept HSA and FSA.
At this time, we do not accept any other form of payment.
I’m Ready to Speak with the Doctor – How Do We Connect?
Once you are ready, the doctor will call the phone number provided in your patient intake within 30-60 mins of your scheduled time.
At this time, there are no in-person appointments.
I Need Help, How Do I Connect with Leafy DOC Support?
If you need additional help, you can connect with us in three ways:
Phone: (315) 871 – 0884
Email: hello@leafydoc.com
Chat: Us the CHAT WITH US black tab at the bottom of the screen
What is Leafy DOC’s Refund Policy?
Leafy DOC offers a 100% money-back guarantee if you are not approved!
What is the Cost of Obtaining a Medical Cannabis Card Through Leafy DOC?
Costs for MMJ Card Appointments vary by state. It’s important to be aware that in certain states, there may be an additional state registration fee that is not included in the consultation cost.
Can You Elaborate on What a Medical Cannabis Recommendation Entails?
A medical cannabis recommendation is an official document affirming that an individual has a medical condition for which a doctor recommends the use of cannabis as a treatment. Once provided by the doctor, the patient may proceed directly to a dispensary for medication, or in some states, they may need to register with the state before obtaining their medicine.
How Does a Recommendation Differ from a Medical Marijuana ID/card?
A doctor’s recommendation grants legal permission for marijuana use, whereas a medical marijuana ID/card serves as identification necessary for cannabis purchases, especially in states where it is mandated. Notably, several states only require a recommendation for legal use.
Who is Eligible for Medical Cannabis Use?
o qualify for medical cannabis access, individuals generally need to be over 18 and have one of the qualifying conditions specified by their state’s MMJ program. For specific eligibility criteria, please refer to your state’s official website here.
How Long is the Certificate Valid For?
The validity period of a medical cannabis certificate varies by state, but is typically between 1 – 3 years. However, patients should check the expiration date on their certificate and be aware of any state-specific renewal requirements.
Where Can Individuals Obtain Medical Marijuana Once They Possess a Valid Card?
Upon obtaining a medical cannabis card, individuals can typically purchase marijuana from licensed dispensaries. Dispensary locations and regulations may vary by state, so it’s advisable to check with local dispensaries.
Is Medical Cannabis a Prescription?
No, medical cannabis is not prescribed in the conventional sense. Instead, it involves a doctor providing a recommendation for its use in treating specific medical conditions. This recommendation grants legal access to medical cannabis in states with established programs.
Can I Get a Medical Cannabis Card for Anxiety or Stress-related Conditions?
The eligibility for medical cannabis varies by state, and some states do recognize anxiety or stress as qualifying conditions. Check your state’s page for specific qualifying conditions.
Are There Age Restrictions for Obtaining a Medical Cannabis Card?
Generally, individuals must be at least 18 years old to qualify for a medical cannabis card, but age requirements can vary by state.
What Forms of Medical Cannabis Are Available, and How Do They Differ?
Medical cannabis comes in various forms, including flower, edibles, tinctures, and topicals. Each form has unique effects and onset times.
Can I Travel with Medical Cannabis?
Traveling with medical cannabis across state lines is generally prohibited. Check state laws and regulations before attempting to travel with medical cannabis.

Benefits of Having a Medical Marijuana Card
Legal Protection
Stay protected from possession charges and workplace issues that recreational users can face.
Access to Quality Products
Shop stronger, lab-tested products and get first access to new inventory at medical dispensaries.
Medical Supervision
Work with licensed doctors who guide your treatment as your condition changes over time.
Tax Benefits
Save on every purchase by skipping most recreational cannabis taxes at licensed dispensaries.
Ready to Get Your
Medical Marijuana Card?
Connect with a licensed doctor online and get evaluated the same day, no clinic visit required.
